As a member of ABKA, this facility freely
acknowledges and willingly accepts the serious responsibility involved
in the care of your beloved pets. As a part of that responsibility, we
maintain membership in ABKA and are committed to operate our business in
accordance with the ABKA code of ethical conduct. Implicit in that code
are the following pledges:Our
Pledge to Your Pet
1. We will care for all pets with
kindness and will place their welfare above all other business
considerations.
2. We will provide Security and Safety
for all pets in our care by means of proper facility design, good
screening and handling procedures, and by keeping all pet areas free of
potential hazards.
3. We will maintain a sanitary
environment for all pets in our care.
4. We will provide vigilant
supervision of all pets by competent, conscientious personnel and will
respond appropriately to any sign of inappropriate behavior, distress or
emergency.
5. We will provide individual water
containers and clean water to boarded pets and maintain clean containers
of water available for all daycare dogs throughout the day.
6. We will ensure an adequate and
proper diet is provided to each pet per facility policy.
7. We will seek veterinary assistance
whenever appropriate. The choice of veterinarian will be governed by
individual facility policy, as explained during admission and/or
enrollment.
8. We will require proper
immunizations for all pets, as specified in our admission/enrollment
procedures.
9. We will administer owner-provided
or veterinary-prescribed medication in accordance with instructions.
10. We will take appropriate measures
to control parasites within the facility environment.
11. We will maintain facility
temperatures within healthful limits, and will take appropriate
precautions to protect boarded pets with special temperature
requirements.
12. We will provide protection from
the elements and from excessive exposure to the sun, heat and cold for
all pets.
13. We will provide adequate
ventilation to minimize possible exposure to harmful bacteria or
viruses.
14. We will provide comfortable levels
of light in all pet areas.
15. We will provide individual
sleeping areas for boarded pets, and private areas for daycare dogs when
separation from the playgroup is necessary, all of which are large
enough to accommodate normal postural movements,
16. We will provide adequate exercise
and play areas, which are safe, clean and large enough for each pet to
exercise and/or play properly and safely.
Our Pledge to You
1. We will deal honestly, fairly, and
respectfully with the public, and will put the welfare of pets in our
care and service to our customers above personal gain.
2. We will honor our commitments to
our customers, whether they are made in our advertising, or in person,
and will avoid inaccurate or misleading claims about the care which we
provide.
3. We will respect the confidential
nature of our business/client relationship, and will not release client
information to unauthorized individuals.
4. We will strive to maintain and
advance the professional competence of our staff by taking advantage of
the educational opportunities available to us.
5. We will endeavor to resolve any
disputes which might arise in a fair, amicable and professional manner.
If at any time, you should feel
that we have not lived up to these commitments, we sincerely urge you to
bring the matter to our attention, or to the attention of the ABKA
Ethics Committee at:
ABKA
1702
E. Pikes Peak Ave.
Colorado Springs CO 80909
Toll-free: (877) 570-7788
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